Whitfield Bentzen posted an update 5 months, 2 weeks ago
Skype and Facebook have just introduced a new "Video Chat" feature that allows website visitors to see and interact with their friends in real-time while they are in Facebook. This selection is fantastic for business since it enables buyers to get to know, like and trust sellers considerably quicker and much easier than previously. I will imagine several instances where my business and my client’s business could have been greatly enhanced using this capacity to easily and quickly connect "eyeball to eyeball."
Relationship Building – By using Facebook’s video chat to interact easily and seamlessly with prospective clients "eyeball to eyeball," a business person can dramatically raise the speed that any client can cross the ever present, completely invisible "KLT (Know-Like-Trust) Bridge."
When we can "look you inside the eye" – even more than a screen, they are more prone to develop a relationship with you that’s stronger when compared to a call, email, or Facebook post. This is correct perhaps the initial relationship was created IRL – In the real world – or virtually. It can be particularly true for the thousands of people who will be doing virtually all their business over the web.
Simplicity – Until now, it has been a bit cumbersome – some would say difficult – to schedule a video speak to others. Exactly how Facebook has integrated this selection to the regular Online Chat and Messaging features that men and women already are comfortable using, makes this incredibly simple.
As an example, Regularly with people around the globe. Most of these people I’ve never "seen" in the flesh. Although I’ve used Skype video for quite some time, I am usually met with resistance once i suggest someone handle the installation on his or her computer so that we can "meet face-to-face." After wanting to walk some individuals through it, I spotted it had been just easier to connect over the phone.
That obstacle – downloading a credit card applicatoin that seems scary, intimidating and hard – just disappeared today due to this start-up between Skype and Facebook. Although the Facebook application does have to have the downloading of software, it seems less intimidating and more simple to use than other alternatives. Plus, as a general rule men and women will be utilizing it, it will likely be nearly impossible not to include.
Accessibility – With Facebook’s 750+ million users, Skype’s video chat feature will easily be accessible by everyone – young and old. Think about the amount simpler for a merchant in Overland park to speak with a factory owner in Hong Kong with regards to a product he wants built.
I can see many local businesses making the most of this too. Here are somewhat shop that sells a particular handbag. Any customer from thousands of miles away might be more more likely to initiate a talk with discuss price, styles, and shipping versus climbing on an online site and seeking to find all this out. For some strange reason, people enjoy business with others.
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